Shipping policy

Shipping Policy

1. Shipping Areas:

  • City Fashion House offers shipping to addresses within India and select international locations. For international orders, additional shipping fees and customs duties may apply.

2. Processing Time:

  • Orders are typically processed within 4-5 days of receipt. Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods and Delivery Times:

  • We offer various shipping options, including standard and expedited services. Estimated delivery times are as follows:
    • Standard Shipping: [4] to [5]  days
    • Expedited Shipping: [4] to [5] days
  • Delivery times may vary based on your location and carrier.

4. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order, shipping method, and delivery location. The total shipping cost will be displayed at checkout before you confirm your purchase.

5. Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order status using the provided link or by visiting our website's order tracking page.

6. Delivery Issues:

  • City Fashion House is not responsible for delays caused by shipping carriers, weather conditions, or customs processing. If you experience any issues with your delivery, please contact our customer service team at azadstore251@gmail.com or +91 6386805227 for assistance.

7. Incorrect Addresses:

  • Please ensure that the shipping address you provide is accurate. City Fashion House is not responsible for orders delivered to incorrect or incomplete addresses. If you need to update your address, please contact us immediately.

8. Lost or Damaged Shipments:

  • If your order is lost or damaged during transit, please contact our customer service team as soon as possible. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund, if applicable.

9. Delivery to P.O. Boxes:

  • We may not be able to deliver to P.O. Boxes for certain shipping methods. Please provide a valid street address to ensure successful delivery.

10. Contact Us:

  • For any questions or concerns regarding shipping, please reach out to our customer service team at azadstore251@gmail.com or +91 6386805227.

Thank you for choosing City Fashion House.